Customer-Driven Strategy : Winning through Operational Excellence / by Thomas F. Wallace
1992, First Edition. Essex Junction, Vt. : Oliver Wight Publications. An exceptional copy; fine in an equally fine dw. Particularly and surprisingly well-preserved; tight, bright, clean and especially sharp-cornered. Literally as new. ; 283 pages; Description: xvi, 283 p. : ill. ; 24 cm. Subjects: Strategic planning. Customer services. Total quality management. Production planning. Item #65361
ISBN: 0939246260
Price: €10.95
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